Off The Record Counselling Service Willow Lane House 9, Willow Lane Norwich NR2 1EU
Off The RecordCounselling ServiceWillow Lane House9, Willow LaneNorwich NR2 1EU

Regular appointments

Once you have been offered a regular appointment with one of our counsellors, it is recommended that you attend every week at the same time. This has proved to be an effective way of creating and engaging in the counselling relationship.


The trust you build with your counsellor will give you confidence and help you feel supported as you explore some of the difficulties you may be experiencing in your life.


Your counsellor has been trained to work at a pace that is suitable for you as an individual. 


You will be asked at each appointment to pay your agreed donations and will be able to arrange your next appointment with your counsellor.

~ Waiting List ~



Unfortnately, due to high demand, we have had to close our waiting list. We will re open the list as and when we have spaces available so please keep checking here for news on when that may be.

Please DO NOT complete out on line enquiry form while the list is closed as it will not be processed.  


Other low cost counselling providers you may like to try

Or The Counselling Directory website where you will find all other low cost & private counselling providers . 

Our Recent Donors:

Off The Record appreciate the support they have had over the last year from individual fundraising efforts as well as charitable grants through National Lottery Community Fund, Norfolk Community Foundation and the Geoffrey Watling Charity, which have helped the organisation continue its valuable work and ensure that counselling remains accessible to all.


Lucy Ashby

Paul Burnett

Molly Heron

Head of Service

India Kirby 

Head of Administration 

Lisa Burnett

Please contact via


Counsellors & Office Staff

Please contact via

The Counselling Directory  is a nationwide database of qualified counsellors and therapists which offers an advanced search tool that allows you to filter your search according to your needs and location. Or, if you’d rather receive support remotely, you can find a therapist offering online or telephone services.

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© 2017, Off The Record Counselling Service (Norfolk) Ltd
Off the Record Counselling Service Ltd is a registered charity and a company limited by guarantee.
Registered Charity No. 1088504
Incorporated under the Companies Act 1985, No. 3974890