Welcome to Off The Record

Counselling Sessions are held

Monday to Friday 

• 9am -8pm

Office Hours are

Monday to Friday

• 12pm - 6pm

We are closed at weekends.

As a registered charity, we receive no government or NHS funding. We rely entirely on your contributions to keep running .

Our suggested donations per session are:

• £20 – £45 per session 

Off The Record Counselling Service is a registered charity and non-profit organisation offering adults aged 18 and over, affordable counselling delivered by a dedicated team of fully qualified counsellors and diploma placement student counsellors 

Our mission is to give you a safe, respectful, and non-judgemental environment to explore life's challenges. to find your voice, navigate difficult transitions, and take charge of your personal wellbeing. 

If you are experiencing a mental health crisis, please seek immediate expert medical attention.

Off The Record is not a crisis management service. Please use these round-the-clock emergency contacts:

• NHS Medical Services:     Call 111 to speak with a trained mental health professional over the phone immediately 
• The Samaritans:                    Call 116 123 (Freephone) or email jo@samaritans.org for confidential support within 24 hours 
• Shout Crisis Line:            Text "SHOUT" to 85258 for 24/7 crisis text support 
• Under 19s Support:          Text "YM" to 85258 to reach the YoungMinds crisis line