Initially, you will be placed on our Intakes Assessment waiting list.

Our Intake appointments take place at various times during the week Monday to Friday, daytime and evening.

You will be offered an initial assessment appointment so that we can assess your needs.

Following your assessment, you will be placed on our waiting list for regular weekly appointments.  When this will be will depend on your times and availabilities, which are discussed in the initial intake, we will get you seen as soon as an appointment becomes available.

To make an appointment, please contact us using one of these methods:

·   Completing the online application below ( preferred method of registration), please indicate

• Whether you require individual or couples counselling
• Your best available times and days for the Intake Assessment
• Whether we can leave a voicemail or text message if no answer when we phone

Please be aware that when we contact you by telephone, our number 01603 626650, for confidentiality reasons, will be displayed as unknown

• Email: info@otr-norfolk.org.uk

or

• By telephone 01603 626650. If the office is not staffed when you phone, please leave your details on our answer phone. 

If for any reason you cannot telephone or email, then please write to us providing your name, address and telephone number and we will send you an application form

Write to us at: 

Off The Record
Trinity Street Surgery
1 Trinity Street
Norwich
NR2 2BQ 

The information you provide on the online counselling application enquiry form, by telephone or email will be used to contact you regarding counselling and appointments as set out in our Privacy Policy.