Off The Record Counselling Service
Off The RecordCounselling Service

Making an Appointment

Daytime appointments are available between 8:30am and  5:30pm, and evening appointments between 6pm and 8:00pm.


  • You will be contacted and offered an intake appointment so that we can asses your needs. 
  • Following your assessment you will be placed on our waiting list and be offered a regular appointment as soon as one becomes available.


To make an appointment, please contact us using one of these methods:

  • Completing the online application below, please indicate
    • Whether you require individual or couples counselling
    • Your best available times and days
    • Whether we can leave a voicemail or text message.


  • By telephone 01603 626650. If the office is not staffed when you phone, please leave your details on our answerphone. 
  • Email:

Please provide your name, address and telephone number and we will send you an application form.


If for any reason you cannot telephone or email, please write to us at: 


Off The Record
Trinity Street Surgery
1 Trinity Street
NR2 2BQ 


The information you provide on the online counselling application enquiry form, by telephone or email will be used to contact you regarding counselling and appointments as set out in our Privacy Policy

Online counselling application

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Counselling Enquiry

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Trinity Street Surgery
1 Trinity Street

If you have any questions or wish to make an appointment, please contact us by

Phone: 01603 626 650


Or use our contact form.

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© 2017, Off The Record Counselling Service (Norfolk) Ltd
Off the Record Counselling Service Ltd is a registered charity and a company limited by guarantee.
Registered Charity No. 1088504
Incorporated under the Companies Act 1985, No. 3974890