Off The Record Counselling Service
Off The RecordCounselling Service

Making an Appointment

Daytime appointments are available between 8:30am and  5:30pm, and evening appointments between 6pm and 8:00pm.


  • You will be contacted and offered an intake appointment so that we can asses your needs. 
  • Following your assessment you will be placed on our waiting list and be offered a regular appointment as soon as one becomes available.


To make an appointment, please contact us using one of these methods:

  • Completing the online application below, please indicate
    • Whether you require individual or couples counselling
    • Your best available times and days
    • Whether we can leave a voicemail or text message.


  • By telephone 01603 626650. If the office is not staffed when you phone, please leave your details on our answerphone. 
  • Email:

Please provide your name, address and telephone number and we will send you an application form.


If for any reason you cannot telephone or email, please write to us at: 


Off The Record
Trinity Street Surgery
1 Trinity Street
NR2 2BQ 

Online counselling application

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Counselling Enquiry

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Trinity Street Surgery
1 Trinity Street

If you have any questions or wish to make an appointment, please contact us by

Phone: 01603 626 650


Or use our contact form.

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© 2017, Off The Record Counselling Service (Norfolk) Ltd
Off the Record Counselling Service Ltd is a registered charity and a company limited by guarantee.
Registered Charity No. 1088504
Incorporated under the Companies Act 1985, No. 3974890