About Our Service
Off The Record Counselling Service is a non-profit organisation which offers counselling and psychotherapy to anyone over 18yrs by a team of qualified counsellors and counsellors who are on placement whilst studying for their Counselling Diploma.
Counselling offers you an opportunity to explore issues in a safe and respectful environment that is confidential and non-judgemental. Counselling is about 'empowering' you and giving you a voice so that you can make choices and decisions and take responsibility for your own life
Our experienced counselling team supports unique individuals working through a wide variety of personal issues, including:
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Relationship and family difficulties -
Anxiety, stress, and panic attacks -
Depression and low self-esteem -
Bereavement, grief, and personal loss -
Trauma, work-related stress, and abuse issues
What Sessions we offer
- Individual Counselling: One-to-one sessions dedicated entirely to you. This provides a private, supportive space to explore personal challenges, understand your emotions, and work towards your individual goals at your own pace.
- Couples Counselling: Joint sessions designed for partners looking to improve communication, navigate conflicts, or rebuild connection. This offers a neutral, collaborative environment to explore relationship dynamics together.
Types of Sessions
- Face-to-Face Sessions: Traditional, in-person therapy held in a safe, confidential office space. This format is ideal for clients who prefer the comfort and personal connection of meeting a counsellor in the same room.
- Remote Sessions: Flexible therapy delivered securely online via video call or over the telephone. This allows clients to access support from the comfort of their own home, eliminating travel time and geographic barriers.
- Hybrid Sessions: A flexible blend of both in-person and remote therapy. This option allows clients to alternate between face-to-face and online sessions depending on their changing weekly schedule or lifestyle needs
Counselling Approaches
At Off The Record, we believe there is no "one size fits all" approach to therapy. Each client is an individual with unique experiences, so our fully trained counsellors draw from a variety of proven approaches to suit your specific needs:
- Integrative Counselling: Combines elements from several different therapies, allowing your counsellor to tailor a completely bespoke approach just for you.
- Person-Centred Counselling: A compassionate, non-judgemental approach where you lead the discussion, helping you discover your own inner strengths and solutions.
- Humanistic Counselling: Focuses on your potential for personal growth, encouraging self-awareness and self-acceptance to help you live a more fulfilling life.
- Psychodynamic Counselling: Explores how your past experiences, childhood, and unconscious mind shape your current thoughts, feelings, and relationship patterns.
- Mindfulness-Based CBT: Combines standard CBT techniques with mindfulness practices, teaching you to stay grounded in the present moment without judgement.
- Cognitive Behavioural Therapy (CBT): A practical, goal-oriented therapy that helps you identify and change negative thought patterns and behaviours to better manage everyday challenges.
How Counselling Works
About Our Approach
Counselling offers a unique, supportive relationship designed to empower you. We work with you at your own pace without judgment, exploring your beliefs, values, and experiences.
If you have a medical diagnosis, we do not view you simply as a label. Instead, we use that information to help us understand and support you as a unique individual. Every counsellor at Off The Record is highly trained—typically to degree level—to ensure you receive the highest standard of care.
Confidentiality & Safety
Absolute confidentiality is at the heart of everything we do. Any information you share with us is kept strictly private, with only a few rare exceptions:
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Safety Concerns: If we believe you or someone else is at risk of serious harm, we may need to contact outside services. Unless it is an emergency, we will always try to discuss this with you first.
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Legal Requirements: In exceptionally rare cases, a court of law may require a counsellor to disclose information.
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Clinical Supervision: To ensure ethical care, our counsellors regularly discuss their work with qualified supervisors. These sessions are fully anonymous and bound by the exact same rules of confidentiality
Ethics & Standards
Off The Record is an organisational member of the BACP (British Association for Counselling and Psychotherapy). Our individual practitioners are members of the BACP and/or the UKCP (United Kingdom Council for Psychotherapy), meaning they are registered with the Professional Standards Authority.
These memberships guarantee that your therapist works safely, ethically, and under strict professional boundaries. In the unlikely event that a problem arises, we have a robust complaints procedure in place.
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