Off The Record Norfolk, UK, offers affordable counselling and psychotherapy to teenagers and adult individuals and couples by a team of fully qualified counsellors.
Counselling offers you an opportunity to explore issues within a safe and respectful environment that is confidential and non-judgemental. Counselling is about 'empowering' you and giving you a voice so that you can make choices and decisions and take responsibility for your own life.
Our counsellors are experienced at working with a wide range of issues, including:
We are open Monday to Friday and offer
Off The Record is a charity and we rely on donations from our clients and others to cover our costs. We ask our clients to contribute as generously as possible for the service they receive.
Your donations allow us to maintain a professional counselling service and cover our costs, which include our premises, administration and counsellors' expenses. Off the Record aims to make counselling as affordable as possible while at the same time being able to maintain a financially viable service to the community.
Our fee donations per session are as follows:
|Category||When||Donation||Max no. of sessions|
|Low cost for individuals||Daytime||£15||12 sessions|
|Low cost for couples||Daytime||£25||12 sessions|
|Full fee for individual||Daytime||£20 - £40||unlimited|
|Full fee for individual||Evenings||£23 - £40||unlimited|
|Full Fee for couples||Daytime or evenings||£30 - £45||unlimited *|
Low cost sessions are restricted to people with severely limited incomes and are available between 8:30am and 5:30pm Monday to Friday.
* With couples counselling it is normal to work for a limited number of sessions. Please discuss this with your counsellor.
Please phone or email for advice.
Because of demand, we have a waiting list, but when you are given an appointment, you are seen regularly. Counselling for the client involves a high level of commitment and it is usual for your counsellor to reserve a particular appointment slot for you. It is important for your own wellbeing to attend appointments as arranged with your counsellor.
Repeated cancellations makes it difficult to reserve appointments. However, if you do need to cancel the odd appointment because of sudden illness or some other unforseen reason, we ask that you telephone Off The Record as early as possible and leave a message.
We regret that if you do not phone to cancel at least 24 hours before your appointment, we will request a donation for that session.
Trinity Street Surgery
1 Trinity Street
If you have any questions or wish to make an appointment, please contact us by
Phone: 01603 626 650